1Introduction
apk kiss (referred to as "we", "Platform", or "apk kiss" in this document) operates under a firm commitment to protecting the privacy and personal data security of all registered members in Malaysia. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data protection.
This document provides a complete and transparent explanation of how apk kiss collect, process, store, use, and in certain circumstances disclose members' personal data. We want you, as a member, to fully understand your rights regarding your personal data and how you may exercise those rights.
Important Note: By registering an account or continuing to use the platform apk kiss, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy applies to all members who access the platform apk kiss through our website, mobile app or any other digital channels we provide. It also applies to data collected during the registration process, platform usage, customer support interactions and marketing activities (with your consent).
2Types of Personal Data Collected
apk kiss collect various types of personal data necessary to provide a safe, fair, and effective online casino service to our Malaysian members. The data collected is categorised as follows:
| Data Category |
Sample Information |
Requirements |
| Identity |
Full name, MyKad number, date of birth |
Mandatory (KYC) |
| Contact |
Email address, Malaysian phone number |
Required |
| Financials |
Bank account, eWallet (TnG, GrabPay, DuitNow) |
Required (Payment) |
| Transactions |
Deposit records, withdrawals, betting history |
Mandatory (Audit) |
| Technical |
IP address, device type, web browser |
Automatic |
| Geolocation |
City/state location (non-precise) |
Security |
| Cookies & Usage |
Pages visited, games played, session duration |
Optional |
Data We Do Not Collect
Apk kiss not store your full credit or debit card numbers, PIN information, or banking passwords. All financial transactions are processed through secure payment gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) — we never directly handle or store any of those sensitive details.
3How Personal Data Is Collected
apk kiss collects members' personal data through the following channels:
3.1 Directly from You
- Account registration form — name, email address, phone number, date of birth
- Identity verification process (KYC) — copy of MyKad or passport
- Account and profile settings — eWallet or bank account information for payments
- Communications with our customer support team — live chat, email, Telegram
- Participation in promotional programmes, competitions, or customer satisfaction surveys
3.2 Automatically
When you browse or use the platform apk kiss, our system automatically records certain technical information for security and service improvement purposes:
- Your device's IP address — for location verification and fraud prevention
- Web browser and operating system information
- Login session time and duration
- Platform activity — games played, total bets placed, game outcomes
- Cookie and similar tracking technology data (with your consent)
Child Protection: apk kiss does not knowingly collect personal data from individuals under the age of 21. Should we discover that such data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated.
4Purposes for Using Personal Data
Personal data collected by apk kiss used for legitimate and limited purposes as outlined below. We will not use your data for any other purpose without first obtaining your consent:
- Account Management — Creating, verifying and managing your apk kiss member account
- Transaction Processing — Verifying and processing deposits via TnG, GrabPay, DuitNow, Boost, ShopeePay, and FPX, as well as withdrawals to your bank account or eWallet
- Identity Verification (KYC) — Complies with legal requirements to verify members' identities in order to prevent fraud and money laundering
- Customer Support — Assists in resolving inquiries, complaints, and technical support requests
- Platform Security — Detecting and preventing fraudulent activity, hacking, account misuse, and other security threats
- Service Improvement — Analysing usage patterns to improve platform quality and performance
- Legal Compliance — Complying with reporting, audit, and record-keeping requirements mandated under Malaysian law
- Marketing Communications — Sends promotional information and exclusive offers (only with your explicit consent and withdrawable at any time)
5Sharing Data with Third Parties
apk kiss takes a highly restricted and cautious approach to sharing members' personal data. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
5.1 Permitted Sharing
Members' personal data may be shared in the following limited circumstances:
- Payment Service Providers — Payment gateways such as Touch 'n Go, GrabPay, DuitNow, and FPX for processing financial transactions. These providers are governed by their own strict privacy and data protection policies.
- Game Providers — Companies such as Evolution Gaming and Pragmatic Play receive only the minimum session data required for game operations. No full identity data is shared.
- Identity Verification Services — KYC partners who assist in verifying the authenticity of members' identity documents.
- Statutory Authorities — Royal Malaysia Police, Bank Negara Malaysia, Companies Commission of Malaysia or any other relevant authority where required by court order or Malaysian law.
- Auditors & Legal Advisors — Professionals directly involved in auditing and providing legal advice to apk kiss, subject to professional confidentiality obligations.
Our Commitment: All third parties who receive personal data of apk kiss members have signed strict confidentiality and data protection agreements. They may only use such data for the purposes specifically stated and are not permitted to use it for any other purpose.
6Personal Data Security
The security of members' personal data is our top technical priority apk kiss. We continuously invest in our security infrastructure to ensure your data is always protected against unauthorised access, loss or accidental disclosure.
6.1 Technical Security Measures
- 256-bit SSL Encryption for all communications between your device and apk kiss servers
- AES-256 Encryption for sensitive data stored in the database
- Multi-Layer Firewall that protects servers from cyberattacks
- Two-Factor Authentication (2FA) available and recommended to all members
- 24/7 Monitoring by the cybersecurity team to detect suspicious activity
- Regular Security Audits by an independent and accredited third party
- Incident Response Plan comprehensive plan for responding to any data breach
6.2 Member Responsibilities
Although apk kiss taking all reasonable steps to protect your data, you also play an important role in keeping your own account secure. Please ensure your password is strong, do not share your login credentials, enable 2FA and always log out after using the platform on a public or shared device.
Data Breach Notification: In the event of any security incident involving your personal data, apk kiss will notify you within 72 hours as required under Malaysia's PDPA, along with the steps that have been and are being taken to address the incident.
7Members' Rights Regarding Personal Data
As a member apk kiss residing in Malaysia, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to facilitating the exercise of these rights:
👁️
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
✏️
Right to Rectification
You have the right to request correction of any inaccurate or outdated personal data. Updates can be made through your account settings or via customer support.
🗑️
Right to Erasure
You may request the deletion of your personal data in certain circumstances, subject to our legal retention obligations.
🚫
Right to Object
You have the right to object to the processing of your data for marketing purposes at any time, free of charge and without penalty.
📦
Right to Data Portability
You may request your personal data in a machine-readable format for transfer to another service provider.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted while a particular issue is being resolved.
To exercise any of the rights above, please contact our privacy team at privacy@apkkiss.net or via our live chat customer support. We will process your request within the timeframe required by law.
8Cookie Policy
apk kiss uses cookies and similar tracking technologies to enhance user experience, ensure account security, and understand how members use our platform. The following are the types of cookies we use:
🔒
Essential Cookies
Required for core platform functionality — login authentication, session security, and platform stability. Cannot be disabled.
Required
📊
Performance & Analytics Cookies
Collects information on how members use the platform to help us improve performance and user experience.
Optional
⚙️
Functional Cookies
Storing your preferences such as language, theme and display settings for a more personalised experience.
Optional
🎯
Marketing Cookies
Used to display promotional content relevant to your interests. Only activated with your consent.
Optional
You can manage your cookie preferences through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the platform apk kiss.
9Data Retention Period
apk kiss retain members' personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Once the retention period has lapsed and there is no legal basis to continue storing it, the data will be securely deleted or anonymised.
- Active Account Data — Retained for the duration of active membership plus 12 months following account closure
- Financial Transaction Records — Retained for 7 years in accordance with Malaysia's tax requirements
- Security & Activity Logs — Retained for 3 years for investigation and audit purposes
- Customer Support Correspondence — Retained for 2 years after the case is resolved
- KYC Documents — Retained for 5 years after account closure or as required under anti-money laundering legislation
- Marketing Data — Deleted immediately once you withdraw your consent to marketing
10Privacy Policy Amendments
apk kiss reserves the right to review and amend this Privacy Policy from time to time to reflect changes in business practices, technology, legal requirements, or other relevant reasons. The most recent update date is always displayed at the top of this document.
For significant amendments that materially affect how we process your personal data, apk kiss will provide at least 14 days' advance notice before any amendments take effect, via registered email or in-platform notification. Continued use of the platform after such notice constitutes acceptance of the amendments.
Archive Version: Previous versions of this Privacy Policy are archived and may be requested through apk kiss customer support for reference purposes.
11Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how apk kiss regarding the handling of your personal data, please do not hesitate to contact us through the following channels:
- Privacy Email: privacy@apkkiss.net (response within 3 working days)
- General Customer Support: support@apkkiss.net
- Live Chat 24/7: Available on the apk kiss platform
- Official Telegram: Via the official apk kiss Telegram channel
We are committed to addressing all privacy-related inquiries seriously and within the stipulated timeframe. Your satisfaction and trust are our priority at apk kiss.
This Privacy Policy is at version 2.4, effective 1 June 2026. apk kiss operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. For formal complaints relating to data protection, you may also contact the Department of Personal Data Protection Malaysia (JPDP) through their official channels.